Privacy policy

JF Store  respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or place an order, how we use it, and the choices you have. By using our website or placing an order, you agree to this policy.

1. Information We Collect

  • Order details: your name, delivery address, city, phone number, email address and any order notes.
  • Payment details: we accept Cash on Delivery, card payments, bank transfer and JazzCash/Easypaisa. Card and wallet payments are handled by secure payment providers. We do not store your card details on our servers.
  • Communication details: messages you send us by email or through our website.
  • Technical data: IP address, browser type, device type, pages viewed and cookie data, collected automatically when you browse our website.

2. How We Use Your Information

  • To confirm, pack, dispatch and deliver your order.
  • To contact you about your order, delivery or any issue with it.
  • To answer your questions and complaints.
  • To improve our website, products and customer service.
  • To send you offers, discounts and updates by SMS, only if you have agreed to receive them.
  • To comply with applicable laws.

3. SMS Marketing
If you give us your phone number and consent, we may send you promotional SMS about new arrivals, offers and order updates. You can opt out at any time by replying “STOP” or by emailing us at jfstoreofficial.pk@gmail.com. Order-related messages (confirmation and delivery updates) are not marketing and may still be sent.

4. Sharing Your Information
We do not sell or rent your personal information. We share only what is needed with:

  • Courier partners, such as PostEx and TCS, to deliver your order.
  • Payment providers and banks, to process your payment.
  • Our website platform (Shopify) and other service providers who help us run our store.
  • Authorities, where required by law, a court order or a lawful request from a government body.

These parties receive only the information needed for their service.

5. Cookies
Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, but some parts of the website may not work properly.

6. Data Security
We take reasonable technical and organisational steps to protect your information from loss, misuse and unauthorised access. No online system is completely secure, so we cannot guarantee absolute security.

7. Data Retention
We keep your information only as long as needed to fulfil orders, handle returns and complaints, keep business records and meet legal requirements. After that, we delete or anonymise it.

8. Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop marketing messages. Email us at jfstoreofficial.pk@gmail.com. We may need to verify your identity first, and we may keep information we are legally required to retain.

9. Children’s Privacy
We sell accessories for kids, but our website is meant to be used by parents and guardians. We do not knowingly collect personal information from children under 18. If you believe a child has given us their information, contact us and we will delete it.

10. Third-Party Links
Our website may link to other websites, such as social media pages. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.

12. Governing Law
This policy is governed by the laws of the Islamic Republic of Pakistan. Any dispute will be subject to the courts of competent jurisdiction in Pakistan.

13. Contact Us
JF Store
Email: jfstoreofficial.pk@gmail.com