Shipping policy

JF Store delivers artificial jewellery, hair accessories and kids accessories across Pakistan. We deliver within Pakistan only.

1. Delivery Charges

  • Delivery charge: PKR 200 per order.
  • Free shipping on orders of PKR 1,500 or more.
  • The shipping charge is shown at checkout before you pay.

2. Delivery Time
Estimated delivery time is 3 to 5 working days from the date of dispatch. This is an estimate, not a guaranteed date.

3. Courier Partners
We ship through trusted courier partners, including PostEx and TCS. The courier is chosen by us according to your delivery area.

4. Order Confirmation and Dispatch
We confirm every order by phone call before dispatch. Please keep your phone reachable after ordering. If we cannot reach you or confirm your order, dispatch may be delayed or the order may be cancelled.

5. Cancellation and Changes
Once your order is confirmed by call, it cannot be cancelled or changed. Please check your items, address and phone number carefully during the confirmation call.

6. Delivery Address
Please give a complete and correct address:

  • Full name
  • House number, block number and street number, or a nearest well-known landmark
  • City
  • A working phone number

Orders with an incomplete or incorrect address may be delayed or cancelled. We are not responsible for failed delivery caused by wrong details.

7. Delivery Attempts
Couriers make delivery attempts according to their own procedures. Please stay available at your address and answer calls or messages from the rider. If delivery fails because the customer is unavailable or unreachable, the parcel may be returned to us.

8. Cash on Delivery and Refused Parcels
For COD orders, please accept the parcel and pay the courier at delivery. If you refuse a parcel without a valid reason, or give incorrect details, the return and re-shipping charges may be the customer’s responsibility, and we may decline your future COD orders.

9. Delays Beyond Our Control
Delivery may occasionally be delayed by courier disruptions, weather, public holidays, remote-area delivery, incorrect address details, government restrictions or other events outside our control. Such delays do not entitle you to cancel an order or receive a refund.

10. Product Availability and Pricing Errors
We may cancel an order in exceptional cases, such as an unexpected stock shortage, a wrong price caused by a technical or typing error, a payment issue, or fraud or security concerns. If we cancel an order after receiving payment, we will return the amount you paid.

11. Damaged or Wrong Parcel
Please record a video while opening your parcel. If the parcel arrives damaged or with the wrong item, contact us within 48 hours of delivery. See our Refund, Return & Cancellation Policy for details.

12. Contact Us
For questions about shipping, delivery or your order:
JF Store
Email: jfstoreofficial.pk@gmail.com
Facebook: https://www.facebook.com/jfstoreofficial.pk/
Instagram: https://www.instagram.com/jfstoreofficial.pk/